Virtual Assistant & Business Support Services
Choose the areas your business needs. Everything runs on a monthly retainer with an agreed scope.
1. Business Administration Support
Running a business means juggling emails, appointments, paperwork and payments, often all at once. The admin doesn't stop when you're busy - it just piles up quietly until it becomes the thing keeping you at your desk after everyone's gone home.
We take on the day-to-day administration that keeps a business moving: correspondence, document management, data entry, filing and record-keeping, supplier coordination, and the hundred small tasks that don't warrant your attention but still have to be done properly. You'll always know what's been handled and what's outstanding.
2. Inbox & Diary Support
An inbox that never empties and a diary that books itself are two of the fastest routes to a working week you don't control. Most people don't need more hours - they need someone standing between them and the noise.
We manage and organise your inbox, triage what needs you and deal with what doesn't, handle diary appointments and scheduling, and make sure client enquiries and follow-ups get answered promptly. You get a clear day and a diary that reflects your actual priorities rather than everyone else's.
3. Client Relationship Management
Strong client relationships sit at the heart of every successful business, but keeping up with enquiries, follow-ups and day-to-day communication is difficult when you're already stretched. Responsiveness is usually the first thing to slip, and it's the thing clients notice first.
We become the reliable first point of contact for your clients: managing enquiries, answering questions, confirming appointments, following up, and keeping your CRM current. Consistent communication means no opportunity goes cold, and your clients get the experience you'd give them yourself if you had the time.
4. Systems & Operations
Projects stall when nobody owns the detail. Deadlines drift, someone forgets who was doing what, and the work that matters gets held up by the work that should have been routine.
Most businesses run on knowledge that lives in one person's head. It works until that person is on holiday, unwell, or trying to hand something over - and then it very obviously doesn't.
We build the operational scaffolding: CRM setup and management, SOP documentation, process design, systems organisation, tool research and implementation, file and brand asset management. The result is a business that runs on documented process rather than memory, and one that's far easier to grow.
5. Executive & Personal Assistance
As a business grows, the demands on the person leading it multiply faster than the hours available. Senior time gets absorbed by scheduling, travel arrangements, chasing and admin that no one else has picked up.
We provide the support a senior hire would receive, without the headcount: diary and travel management, inbox triage, meeting preparation and minutes, deadline management, personal admin, and gatekeeping so your time goes where it should. Discreet, reliable, and used to working with people whose calendars matter.
6. Marketing & Content
Marketing is the first thing to be dropped when a business gets busy, and the drop is always visible. Three months of silence undoes a year of building an audience, and catching up is harder than keeping up.
We handle Canva design, content scheduling, caption writing, newsletters and email campaigns, blog management, content repurposing, graphic creation, and social media and DM management. You get consistent visibility without it eating your evenings, and a presence that keeps working while you're doing the actual job.
*Marketing and content is priced by package rather than retainer - ask us for details.
7. Property Portfolio Management
Property administration is relentless and unforgiving. Certificates expire, inspections come due, contractors need coordinating, and tenants expect a reply - all while the paperwork multiplies with every property added.
We manage tenant communications, coordinate contractors and suppliers, track compliance certificates and renewal dates, monitor rent and arrears, schedule inspections, and keep every property's records complete and accessible. We know the sector from the inside, so nothing needs explaining twice.
8. HR & Compliance
The administrative side of employing people and staying compliant is easy to postpone and expensive to get wrong. Records go un-updated, policies date, and you find out something's missing at exactly the wrong moment.
We handle HR administration, policy and compliance documentation, supplier and contract records, and keep everything audit-ready. We're not lawyers and this isn't legal advice, but the administration that sits behind your obligations gets done properly and on time.
Pricing
Hourly rate
£
per hour
35
- Ideal if you need help occasionally
- Flexible option
- No ongoing commitment
- Invoiced only for time worked
Growth retainer
From £
per month
280
- 8 - 20 hours per month
- Perfect for consistent, dedicated support
- Priority turnaround times
- Flexibility to scale up or down
Anchor retainer
From £
per month
680
- 20 - 40 hours per month
- Higher level of ongoing support
- Deeper understanding of your business
- Predictable monthly costs with no overheads
Website Creation - Service based businesses
Your website is often the first impression clients get of your business, so it’s important it’s professional, functional, and easy to manage.
We build websites specifically for service-based businesses, fully tailored to your brand and your audience. This includes domain registration, SSL certificate for security, professional email setup, up to 4 pages, and everything needed to get you online confidently.
Beyond the initial build, we provide ongoing support for just £150 per year to keep your site secure, updated, and performing smoothly. Think of it as a website that not only looks great, but works hard for your business - helping you attract ideal clients, showcase your services with confidence, build credibility, and give you complete peace of mind knowing your online presence is professional and reliable.
Pricing
£
Please note website creation requires an ongoing annual support package of £150 per year.
750
- All the essentials included
- Professional, tailored design
- Showcase your services with ease
- Ongoing security and support
- Get in touch for more info
Absolutely amazing service. Always just a message away - professional and very informative.
Georgie O'Hagan
Director, Border Property Management Ltd
