VIRTUAL BUSINESS SUPPORT FOR FOUNDERS AND SCALING BUSINESSES
From start-ups and entrepreneurs to established businesses with existing teams, we offer admin, operations and bookkeeping support you can rely on.
Who are we?
Virtual Assistance & Bookkeeping - Based on the Mid Wales/Herefordshire border, serving the UK
We provide virtual assistant, operations and bookkeeping support to businesses across the UK.
We provide virtual assistant, operations and bookkeeping support to businesses across the UK.
What began as one person is now a practice with specialist associates, and between us we have over 60 years of experience across a range of difference industries, including legal, education, local government, not-for-profits, ecommerce, property management, marketing, executive assistance and professional services.
We've run departments, not just supported them. We know how a business works from the inside.
"I'll sort that next week when things have calmed down".
Famous last words of every busy business owner.
What can we do for you?
You're amazing at what you do, but growing a business means spinning a lot of plates - and the back office is usually the first thing to wobble. Admin, operations, bookkeeping and marketing are fundamental, they're relentless, and they pull you away from the parts of the business that actually need you. So we take them on.
Bookkeeping and finance
From monthly bookkeeping to a full outsourced accounts department - VAT returns, payroll, CIS, self assessment, credit control, management reporting, and year-end preparation for your accountant. Qualified, Xero and FreeAgent certified, HMRC AML supervised.
From monthly bookkeeping to a full outsourced accounts department - VAT returns, payroll, CIS, self assessment, credit control, management reporting, and year-end preparation for your accountant. Qualified, Xero and FreeAgent certified, HMRC AML supervised.
Admin and operations
Diary and inbox management, CRM setup and maintenance, customer communications, document management, data entry, process and systems support, and website management.
Diary and inbox management, CRM setup and maintenance, customer communications, document management, data entry, process and systems support, and website management.
Marketing and content
Social media management, content scheduling, newsletters, and keeping your marketing consistent when you haven't got the evening free.
Social media management, content scheduling, newsletters, and keeping your marketing consistent when you haven't got the evening free.
Most clients start with one area and hand over more as the trust builds. Whether that's a monthly retainer, a specific project, or cover while you recruit - you'll always have one point of contact who knows your business.
Imagine if you could...
Take a proper holiday without checking your inbox
Stop being the bottleneck every time something needs signing off
Close the month on time, every month, without chasing
Open your accounts software and trust what you're looking at
Show up consistently in your marketing without it eating your evenings
Log off at a decent hour - consistently
Outsourcing to us gives you a professional back office without the cost of building one. No salaries, no National Insurance, no sick pay, no recruitment, no software licences to manage. Just the right support, from people who take the time to get to know your business.
Take a look at how we can support you.
We are so excited to work with you. You totally "got" everything we needed and I am already feeling like I have more head space. Thank you - you really offer such an amazing service (and the nicest team to work with).
— Ella Davidson, Founder & Director of The Book Publicist
Why choose us?
EXPERTISE
With years of experience supporting a range of businesses, we understand how the back office works, and how important it is. You get professional, practical solutions that keep everything running smoothly - without the jargon.
TAILORED FOR YOU
Whether you're growing fast, restructuring, or simply past the point where you can do it all yourself, our support is built around how your business actually works. No one-size-fits-all here.
TIME-SAVING
From bookkeeping and payroll to social media and admin support, we handle the tasks that eat into your day so that you can focus on growing your business....or finally take those Fridays off.
FRIENDLY & RELIABLE
We take the stress out of your back-office tasks. You'll always know what's happening, when it's happening, and that it's being handled correctly. Think of us as your reliable business sidekick - efficient, discreet, and your biggest cheerleader.
WE GROW WITH YOU
Your business isn't static - and neither are we. Whether you need occasional support, full back office management, or anything in between, our services scale with your goals. We're here to grow alongside your business, providing the right support at the right time so you can focus on what matters most.
ALL IN ONE SUPPORT
From your finances to your website and CRM systems, we can provide all the support your business needs under one roof. No more juggling multiple providers - everything is handled seamlessly.
We are incredibly proud to have been selected from over 2,000 entries as a regional finalist in the 2026 StartUp Awards.
Professor Dylan Jones-Evans OBE, co-founder of the UK StartUp Awards, said:
"The standard of entries in 2026 has been exceptional, and every finalist should be enormously proud of what they have achieved. Regional winners will go on to represent their region at the national final at Ideas Fest in September, and that is a stage worthy of everything they have built."
"The standard of entries in 2026 has been exceptional, and every finalist should be enormously proud of what they have achieved. Regional winners will go on to represent their region at the national final at Ideas Fest in September, and that is a stage worthy of everything they have built."
How does it work?
Virtual Assistant Edition
01
WE LISTEN
We start with an intro call, where we take time to understand you and your business - what's weighing on you, and where the support would make the biggest difference.
02
MEET YOUR ASSISTANT
A relaxed chat with your potential assistant before anything starts, so you both get a feel for how you'd work together.
03
YOUR PROPOSAL
By this point we'll have a good idea of the support you need. We'll send a tailored proposal, so you know exactly what you're getting and what you're paying.
04
FINDING YOUR RHYTHM
You and your assistant settle into a rhythm - access sorted, systems shared, and a way of working that suits how you like things done.
05
BACK TO BUILDING
This is where you notice the shift. With the right support behind you, your energy goes back into the parts of the business only you can grow.
Bookkeeping Edition
01
WE LISTEN
We start with an intro call to understand your business and what you need - whether that's tidying up the books, or a fully outsourced finance function. We'll look at how things run now and where the gaps are.
02
YOUR PROPOSAL
A tailored proposal setting out exactly what we'll handle, how often, what it costs, and your responsibilities. No hourly guesswork, no surprises.
03
ONBOARDING & COMPLIANCE
We issue your letter of engagement and complete the identity and anti-money laundering checks required of us.
04
GETTING SET UP
Agent authorisation with HMRC, software access, and a clear process for how information flows between us. We'll agree what you send, and the deadlines we're both working to.
05
ACCURATE AND ON TIME
Everything within your agreed scope handled properly, whether that's monthly bookkeeping, VAT, payroll or management reporting. Deadlines met, records clean, and no chasing at year end.
The Freedom Calculator
Your time is your most valuable asset. Stop wasting it.
Use our Freedom Calculator below to work out just how much billable time you are spending on your back office tasks, and what you could save by outsourcing them...
Annual Opportunity Cost
£52,000
At our rate of £35/hr, your annual investment would be only £18,200.
